Terms of Service

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the Inget Gue website operated by PT Inget Gue Creative Indonesia (“Inget Gue”, “we”, “us”) at https://ingetgue.com and related pages, content, and features (the “Site”).

By accessing or using the Site, you (“User”, “you”) agree to these Terms. If you do not agree, please do not use the Site.

These Terms supplement our Privacy Policy, which explains how we process personal data. Terms not defined here may have the meaning given in the Privacy Policy.

2. Definitions

• Site Content — all text, images, video, audio, logos, design, showreels, portfolio, metadata, and other materials displayed on the Site.
• Creative Services — audiovisual production, creative services, events, creative consulting, and related professional services Inget Gue offers commercially.
• User Materials — information you submit via the contact form, email, WhatsApp, or other official channels (including name, contact details, messages, and briefs).

3. Description of the Site

The Site serves to:

• Present information about Inget Gue, services, team, clients, and work (showreel/portfolio);
• Provide channels to contact our team (contact form, WhatsApp, email);
• Publish legal information (privacy policy, terms of service).

The Site is not an automatic sales contract. Pricing, scope, schedule, deliverable copyrights, and payment for Creative Services are governed by a separate written proposal, quotation, or agreement between you and us.

4. Eligibility and use

You represent that:

• You are at least 18 years old, or use the Site under valid parental/guardian supervision;
• You have legal capacity to be bound by these Terms;
• Information you provide is true and accurate to the best of your knowledge.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

5. Permitted and prohibited use

5.1 Permitted

You may:

• Browse the Site for personal non-commercial information or business evaluation;
• Contact us through official channels for questions, briefs, or quote requests;
• Share links to public Site pages with reasonable attribution.

5.2 Prohibited

You must not:

• Copy, download, distribute, modify, or exploit Site Content for commercial purposes without our written permission;
• Use bots, scrapers, or automated means to extract data or content at scale;
• Attempt to access non-public areas, internal APIs, the admin panel, or servers without authorization;
• Upload malware, conduct attacks (DDoS, injection), or disrupt Site security;
• Send spam, illegal content, defamation, threats, or third-party rights violations via forms or communications;
• Impersonate Inget Gue, our employees, or partners;
• Use Site Content (especially video/showreel) to claim work as your own or another party’s without permission.

Violations may result in access blocking, removal of communications, and/or legal action.

6. Intellectual property

6.1 Owned by Inget Gue

All Site Content — including the Inget Gue brand, logo, typography, layout, text, photos, and showreel videos — is protected by Indonesian and international copyright, trademark, and intellectual property laws, unless stated otherwise.

Nothing in these Terms grants you a license to use our brand or Site Content beyond reasonable personal non-commercial use without our written consent.

6.2 Client work and credits

Portfolio on the Site may show work we produced for clients. Rights in final deliverables are governed by each project contract. Display on the Site does not transfer rights to visitors.

6.3 Feedback and briefs

If you submit ideas, briefs, or materials via the contact form:

• You warrant you have the right to share such materials;
• You grant us a non-exclusive license to review them to respond or prepare proposals;
• We are not obligated to keep general ideas confidential unless otherwise agreed in a written NDA.

7. Contact form and communications

7.1 Form submissions

The contact form at /contact allows you to send name, email, phone, subject, and message. By submitting:

• You agree we process data per our Privacy Policy;
• You understand response times depend on request volume and business hours (Western Indonesia Time);
• You will not send third-party confidential information without authority.

7.2 No guaranteed response

We aim to respond within a reasonable time but do not guarantee a specific response time or that every request will result in a project, contract, or quote.

7.3 Electronic communications

You agree to receive electronic communications from us (email, WhatsApp) regarding your request. Carrier/data charges are your responsibility.

8. Creative Services and contractual relationship

The following applies generally; a signed project agreement prevails over these Terms for matters specifically covered in that contract:

If there is a conflict between these Site Terms and a project contract, the project contract governs.

9. Third-party content and links

The Site may link to third-party services (Google Maps, social platforms, YouTube, WhatsApp, etc.). We do not control and are not responsible for their content, policies, or practices.

Embedded video or images from external platforms are subject to those platforms’ terms.

10. Disclaimer

The Site is provided “as is” and “as available”, without express or implied warranties, including but not limited to:

• Completeness, accuracy, or timeliness of information on the Site;
• Uninterrupted or error-free availability;
• Fitness of content for your particular purpose.

Information on the Site is general and not legal, financial, or other professional advice. Business decisions based on Site information are your own responsibility.

11. Limitation of liability

To the extent permitted by applicable law in Indonesia:

1. Inget Gue is not liable for indirect, incidental, special, consequential, or loss of profits, data, goodwill, or business opportunities arising from or related to use of the Site.
2. Our total liability to you for claims arising only from use of the Site (not from Creative Services contracts) is limited to IDR 1,000,000 (one million rupiah) or amounts you paid us in the preceding 12 months for related services — whichever is higher.
3. The above limits do not apply to loss caused by our gross negligence or willful misconduct, or where limitation is not permitted by law.

12. Indemnity

You agree to defend, indemnify, and hold harmless Inget Gue, its directors, employees, and partners from claims, losses, legal costs, and penalties arising from:

• Your breach of these Terms;
• User Materials that violate law or third-party rights;
• Your misuse of the Site or unauthorized access.

13. Suspension and termination of access

We may, without prior notice:

• Suspend or terminate your access to the Site;
• Remove or reject User Materials;

if we believe there is a Terms breach, security risk, or legal obligation. Provisions that reasonably should survive (IP, limitation of liability, governing law) remain in effect after termination.

14. Governing law and dispute resolution

14.1 Law

These Terms are governed by and construed under the laws of the Republic of Indonesia, without regard to conflict-of-law rules.

14.2 Dispute resolution

The parties will first seek to resolve disputes by consultation within 30 (thirty) calendar days of written notice.

If no agreement is reached:

• Disputes arising only from use of the Site (not project contracts) will be submitted to the District Court of Tangerang, unless otherwise agreed in writing;
• Disputes relating to Creative Services follow the dispute clause in each project contract (e.g. arbitration or another agreed forum).

14.3 Language

The Indonesian version of these Terms is authoritative. This English version is provided for convenience only. In case of inconsistency, the Indonesian version prevails.

15. General provisions

• Severability — If one provision is invalid, the rest remains in effect.
• Assignment — You may not assign rights or obligations without our written consent. We may assign rights to affiliates or successors.
• No agency — These Terms do not create partnership, agency, or employment between you and us.
• Entire agreement for the Site — These Terms and the Privacy Policy are the entire agreement between you and us regarding use of the Site, superseding prior understandings on the same subject.

16. Changes to these Terms

We may update these Terms from time to time. The latest version will be published on this page with an effective date. Material changes may be announced on the Site. Continued use after the effective date constitutes acceptance, to the extent permitted by law.

For ongoing Creative Services contracts, signed contract terms continue to govern those projects.

17. Contact

PT Inget Gue Creative Indonesia
JL. Pembangunan No. 46, Jombang, Ciputat, South Tangerang City, Banten 15414, Indonesia
Email: marketing@ingetgue.com
Phone / WhatsApp: +62 813-1842-3962
Website: https://ingetgue.com